Once that was sorted I was able to print out my two T-Mobile accounts to take into the T-Mobile shop so that I could change them to more suitable options.  I thought this would be easier than trying to sort it out over the phone.  Unfortunately after waiting for about 10 minutes because all the staff were busy I got Mr Disinterested.  In answer to my first query he told me that I would need to phone customer services (they usually do that for you in the shop).  My second query involved changing a pay as you go phone to a sim only contract.  I was told I couldn’t keep my phone number unless I transferred it to a different network and back, which sounded absolutely ludicrous to me.  I did query his remarks but he remained unhelpful.

I returned home and phoned customer services which wasn’t easy either.  On my first attempt I ended up in one of those automated call loops so I hung up and started again.  Eventually I got through and although I had to speak to two different departments, everyone was extremely helpfull and explained all the options to me.  I am still however awaiting the sim update that was supposed to arrive within a few minutes…

Then on top of that just before the evening meal one of Mum’s friends phoned in a bit of a flap because Mum’s phone had been engaged all day.  So I had to go and investigate much to Mum’s surprise.  The phone was obviously having one of it’s quirky moments.

Now I am relaxing with a glass of wine and before you ask, yes it is allowed