Colourful DisplayIt has definitely been one of those days. This morning my printer wasn’t working, the light was on but nothing was happening! I fiddled around with the leads and ran some tests but it was staying offline. On closer inspection I realised that after my last minute visitors had vacated the room the other day, I had plugged the cable back into the wrong socket!!

Once that was sorted I was able to print out my two T-Mobile accounts to take into the T-Mobile shop so that I could change them to more suitable options.  I thought this would be easier than trying to sort it out over the phone.  Unfortunately after waiting for about 10 minutes because all the staff were busy I got Mr Disinterested.  In answer to my first query he told me that I would need to phone customer services (they usually do that for you in the shop).  My second query involved changing a pay as you go phone to a sim only contract.  I was told I couldn’t keep my phone number unless I transferred it to a different network and back, which sounded absolutely ludicrous to me.  I did query his remarks but he remained unhelpful.

I returned home and phoned customer services which wasn’t easy either.  On my first attempt I ended up in one of those automated call loops so I hung up and started again.  Eventually I got through and although I had to speak to two different departments, everyone was extremely helpfull and explained all the options to me.  I am still however awaiting the sim update that was supposed to arrive within a few minutes…

Then on top of that just before the evening meal one of Mum’s friends phoned in a bit of a flap because Mum’s phone had been engaged all day.  So I had to go and investigate much to Mum’s surprise.  The phone was obviously having one of it’s quirky moments.

Now I am relaxing with a glass of wine and before you ask, yes it is allowed ;-)

14 Comments CherryPie on Aug 14th 2010

14 Responses to “One of Those Days!”

  1. ubermouth says:

    Those automated voice prompts drive me crazy. What a rude way to run a business.

    • CherryPie says:

      It did drive me crazy especially after what happened in the shop, I was definitely losing my cool! Usually it takes you to customer services rather than take you round in a loop, the only other time it did that was when I had nearly run out of credit in York and was trying to top up.

  2. luisa brehm says:

    may i join you, Fairy ??? for a glass of wine ;-) )))))))))))))))))))
    well, everything more or less here, still a bit barely with this hot and, you know ….
    hope your printer will be fixed soon, because mine is down since 1 year ago oopppssssssssssssssssssssssss

    lots of kissessssssssssssssssssssssssssssssssssssss
    and magiccccccccccccccccccccccccccccccc weekend !!!!

  3. Claudia says:

    A glass of wine (or two) will always help in those situations.;-) Joining you across the sea. À ta santé, mon amie!

  4. Sean Jeating says:

    Ahem … raising my mug without tea.
    The (new) world is brave, isn’t it?
    The peace of the night.

  5. Denise says:

    I empathise wholeheartedly! I had a similar experience with Vodafone!
    Hmmmmmm infact e for experience – I just may tell my tale on ABC Wednesday! lol!

    • CherryPie says:

      It still hasn’t gone over properly. I have only a few minutes talk time and a few minutes text but I do have unlimited internet access! When I go to my online account it has no information registered against it…

      I am looking forward to hearing what happened with Vodaphone.

  6. Gah, you earned that glass of wine!

  7. JD says:

    relax, wine is not fattening (allegedly)
    and anyway its goodness outweighs its badness :)