Cherie's Place

Subtitled…

Yodel Ho Ho Ho!!

You might recall my recent day of successful deliveries that arrived on 6th December. One of the Christmas deliveries I mentioned was a part delivery of wine that had been ordered for Christmas, some of which was for presents. The supplier informed us that the partial delivery was due to part of the consignment not reaching the couriers collection slot in time. Mr C arranged with the supplier that the remaining part of the order would be delivered on the following Saturday when at least one of us would be at home.

The delivery activity regarding the remainder of the order took on a bizarre turn of events culminating in a strange delivery note from Yodel… Sorry I missed you when I came to deliver parcels “Their was another box of wine I think it was Double ordered”. We were left wondering what on earth that meant… Mr C phoned up Yodel to find out and was told he had refused delivery at 8.37. How odd we were both in the house at that time and neither of us noticed anyone trying to deliver anything!!

The next day the supplier contacted Mr C by email, asking why he had refused the delivery, to which he replied:

Hi S,

Thanks for getting in touch.

To be honest I’m very confused by the delivery arrangements for this order.

On Wednesday  3^rd December, I ordered a lot of wine, some of which is for gifts, and paid for a Saturday delivery.

On Saturday 6^th, one box of wines arrived. Then I received an email from Naked Wines advising that some of my consignment had missed the courier’s collection slot on Friday 5th. I replied to Naked Wines asking for the delayed part of my order to be delivered on a Saturday and received confirmation that this would be arranged.

On Monday 8^th December, two more boxes of wines arrived though one was subsequently removed by the Yodel driver for delivery to the correct (i.e. another) household!

On Tuesday 9^th December, I came home to find that Yodel had left a card upon which was handwritten, “Their was another box of wine. I think it was double ordered”. I contacted Yodel that evening to find out what this might mean, only to be told that I had refused delivery at 08:37 that morning. I had not. Yodel said that they would request redelivery for Wednesday 10^th December.

On Wednesday 10^th December, your email below arrived (though no wine as yet – Yodel apparently deliver until 9pm).

So… Yes please, I would still like the wine that someone at Yodel refused on my behalf and without asking. A Saturday delivery would be best but given the chaos that all couriers appear to be experiencing at the moment, any day of the week will do.

Regards,

Mr C.

Tags: Christmas, Life, Naked Wines, Wine, Yodel