A couple of weeks ago I mentioned that I had ordered a macro lens. When I went to the shop there was only a display model so I asked for a new one to be ordered.
What should have been simple turned into a saga…
On the day the lens was due in store, I rang up to see if it had arrived because I had arranged for someone to pick it up from the store for me and I didn’t want them to have a wasted journey. The assistant whom I spoke to couldn’t find any trace of the order though it turned out the lens was in the store even though they couldn’t find it. On opening the box at home I found that the lens cap was missing. The lens that had been ordered was obviously another display model.
Next day I phoned the store to explain the problem and was told they couldn’t get any more of that type of lens and the one I had was one of the last two available but if I was unhappy I could have my money back. I made a special trip back to Birmingham to return the lens because I didn’t feel it was right to dump the problem on my local store when it was not their making. On arrival I explained the problem to another assistant who then checked how to proceed with the manager, who was close by. After explaining the problem once again, the manager commented that I must have been given a display model. I was then asked if I wanted a new one ordered…
I explained that I had been told that ordering one wasn’t possible due to lack of central stock. Apparently it was now possible and would take about two weeks to come in. I said no thank you and made alternative arrangements. My ‘new’ lens arrived yesterday. I tested it quickly around the house before the light levels got too low for decent photographs.
The morning in Birmingham wasn’t completely wasted because amongst other things I enjoyed a nice brunch in the open air. I also managed to pick up a useful brochure of all the lenses for my camera which I would have missed if I hadn’t had the trip out.
So here is one of my first test shots.
Recently the publisher of this book contacted me to see if I would like to read the book and provided feedback. On receipt of the book I was immediately impressed by the quality of the photos and the ‘Did You Know?’ and ‘Top Tip’ highlights that feature throughout the book to emphasise information.
